Frequently Asked Questions

Q. How can I find out the status of my order?

A.  You may contact our customer service department by phone at (800) 246-8648 between the hours of 8:30am – 5:00pm EST or email us at: customerservice@InnerTraditions.com and we will be happy to check on your order status.

Q. How can I contact an Inner Traditions • Bear & Company author?

A.  We do not give out any direct contact information for our authors. However, if you wish to reach one of our authors you may e-mail your correspondence to info@InnerTraditions.com or send a first class letter to the author c/o Inner Traditions • Bear & Company, One Park Street, Rochester, VT 05767 and we will forward your correspondence. You should be sure to include your mailing address as well as e-mail address in your communications.

Q. I have a book I'd like to publish. How do I submit it to Inner Traditions • Bear & Company for consideration?

A.  If you are interested in submitting a proposal, or manuscript to Inner Traditions please visit our Publish with Us page.

Q. How can I get a copy of an Inner Traditions • Bear & Company title for review? (for a desk copy see below)

A.  If you are a member of the press and would like to request a copy of one of our books for review, please contact publicity at Publicity@InnerTraditions.com.

Q. I have sent you an e-mail query regarding the publishing of my manuscript. When will I receive a response?

A.  Unfortunately we are unable to answer each query individually. If you have not heard from us within 8 weeks of your sending a message to us, please consider that we are not in a position to answer that question and/or the material you are proposing is not of interest to us at this time.